door Joep | mei 11, 2023 | Uncategorized
“I should be able to expect that…” is a phrase often heard when a customer and supplier have different expectations regarding the agreed-upon service. However, if those expectations were present, they should have been clearly described in the scope...
door Joep | mei 11, 2023 | Uncategorized
I never enter into a fixed contract with my clients, which means we agree on the desired outcome, but not on the specific number of hours per week of the project. I don’t believe in a fixed hourly approach. It’s all about doing what is necessary to achieve...
door Joep | mei 11, 2023 | Uncategorized
Selection processes have a beginning and an end. The end is where all contract documents are signed and the signatures are put on the MSA (sometimes followed by a celebratory drink). For the facilitator of the selection process, the work is done. For the client (and...
door Joep | mei 11, 2023 | Uncategorized
Not everyone enjoys responding to a (public) IT tender. It is often seen as time-consuming and bureaucratic. Support in such processes can be beneficial and increase the chances of success. Here are three tips: Thorough preparation and understanding of the...
door admin | mrt 7, 2023 | Uncategorized
References from potential suppliers can be tempting to rely on during a selection process. It is important to remember that references do not always provide a complete picture of reality.A “recent” experience I had perfectly illustrates this. After a...
door admin | feb 28, 2023 | Uncategorized
The past period, ASICS held a number of strategic workshops to determine the strategy and future vision for the ITSM implementation. ASICS has already implemented a lot in recent years, but wants to continuously adapt to the changing organization and keep improving to...
