Supplier selection and contracting
Why
Selecting a new supplier is not something you just do. It is a relationship that is entered into for a longer period of time and should bring value to both parties. We advise selection via a dialogue approach so that parties get to know each other during the process. The dialogues outcome ensures a final proposal request that will include all relevant information and expectations.
How
The selection and contracting process for IT services contract typically involves the following steps:
> Identifying your IT needs: Assessing your current infrastructure and finding areas that need improvement.
> Shortlisting potential suppliers: Creating a list of suppliers that align with your requirements and organizational culture.
> Dialogue for better understanding: Sharing an information package that outlines the scope of the project, desired outcomes, and specific requirements or preferences.
> Dialogue sessions: Invite the shortlisted suppliers to a dialogue session to better get to know each other, and exchange insights on how the requested services can be better or more comprehensively be described in the final Request for Proposal.
> Request for Proposal (RFP): The RFP will be sent out to a number of potential suppliers, inviting them to submit a proposal for the IT services.
> Reviewing proposals: Evaluating proposals based on the criteria outlined in the RFP, including conducting interviews or demonstrations with suppliers.
> Selecting a supplier: Based on the evaluations, the organization will select a supplier to provide the IT services.
> Finalizing contract: Negotiating and signing a contract with the chosen supplier to formalize the agreement.
Result
References
Words from our clients: hear what others have to say about our services
Joep mapped out the IT infrastructure for Inovum, benchmarked it against best practices, and provided realistic and achievable recommendations based on this analysis. He carefully considered what would be suitable given the organization's size, existing expertise, and applicable laws and regulations. He also assisted us in the search for and selection of the right partners to carry out the upgrades and adjustments to our infrastructure.
I have come to know Joep as an extremely knowledgeable and pleasant advisor, as well as a genuinely kind person. He is someone who can easily switch between strategic, tactical, and operational levels—and does not shy away from the latter. Additionally, he has an extensive network. These are all elements that have been of great added value to both Inovum and myself.
I have known Joep for several decades. From personal experience I can say that working with Joep is a pleasure. In addition to being very knowledgeable, it is also fun to work with Joep. You have substantive good conversations in which there is also room to laugh.
Good, straight forward and fun conversations: what more could you want!
Having worked with Joep on various cycles I can highly appreciate and recommend his way of working:
- Down to earth, with the customers objectives in mind.
- Transparent to parties involved and with knowledgeable input to the discussions.
- Quality over speed, but don’t waste unnecessary time.
I have recently been working with Joep as part of a SAP Managed Cloud Provider selection process he was leading for a major global company. Joep is a very professional and deep experienced sourcing advisor with clear focus on customer satisfaction. Still he is fair and understands the requirements and drivers of the provider parties. As such he finds the right balance to achieve best results for the customer. His open and friendly character helps to moderate the selection process in an enjoyable and pragmatic way. I can recommend Joep to any customer that needs support to identify the right sourcing & cloud strategy. Personally, I hope that our paths cross again at other clients.
I have worked with Joep in various ways over the past years. Joep has helped with RFP processes but has also been an interim Customer Service Manager on my team twice. The knowledge and expertise that Joep has developed over the years has been very useful. In his own way, he knows how to get employees and customers on board in a politically sensitive way. In addition, he has also been able to optimize Fujitsu's processes with his critical eye.
I have worked with Joep in multiple opportunities. Joep is very passionate in sourcing/souring advisory, Joep always shows that he is knowledgeable on the different IT sourcing topics. He is very hands-on in solving potential issues but at the same time keeps the strategic goal in mind. Joep is easy to work with has a large network of people in the business, is flexible and above all transparent. It is a pleasure to work with Joep in customer engagements.
Joep is a trusted and valued member of our team. His industry knowledge, commercial experience, and his network of relationships are differentiators that, coupled with Joep’s demonstrable desire to achieve the best outcome for us makes our partnership rewarding and long-lasting.
Really enjoyed working with Joep on multiple engagements. Always very knowledgeable, responsive and pramatic. Looking forward to the next one!
I recommend to work with Joep. I know him as a trusted professional with deep IT industry knowledge. We worked together as Joep supported Fujitsu to benchmark our services and gave advise how to optimize services. Moreover, I learned Joep is also an excellent contract manager, Service delivery manager and Sourcing Director. In whatever role, he keeps his integrity high to all his relationships.
Joep helped us with the selection of a migration partner for the SAP S/4HANA migration. With a refreshing approach, Joep quickly drafted a requirement document for an information round. Thanks to Joep's extensive network, we were able to quickly sit down with six potential implementation partners for dialogue sessions. Due to Joep's extremely flexible attitude, we were able to quickly adjust our plan to changing circumstances. In addition to the information sessions, Joep also helped us a lot with the contracts. During the implementation, Joep and his partners will continue to support us in monitoring progress and quality.
Joep is an effective connector who pragmatically implements optimization processes within organizations. He operates efficiently and quickly provides direction with concrete solutions.
Joep effortlessly creates connections between organizations by identifying their strengths and finding combinations that lead to better results for all parties involved.
With solid subject matter expertise and an extensive network of experts, he ensures that these experts are available in the short term to accelerate progress. Joep also excels in the implementation phase, where he takes the lead himself and achieves demonstrable results.
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