Successful service delivery starts with a  request that includes a clear scope and  demarcation description, as well as the objectives to be achieved.

mei 11, 2023

“I should be able to expect that…” is a phrase often heard when a customer and supplier have different expectations regarding the agreed-upon service. However, if those expectations were present, they should have been clearly described in the scope or objectives. Therefore, pay extra attention to this, as it will benefit the service and relationship between the parties.

👉 Does this sound familiar? Do you have any good tips for achieving this? Let us know.


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