door Joep | sep 26, 2023 | Uncategorized
Early Supplier Involvement (ESI) is a strategic approach wherein outsourcing providers are engaged in the decision-making process at the early stages of planning and designing IT projects or services. Instead of treating the supplier as a mere contractor, ESI views...
door Joep | sep 5, 2023 | Uncategorized
Preparation is Key; first identify which functionalities you really need, what types of users/licenses are available, possible forms of licenses, determine your negotiation strategy, and what the maximum cost should be. There is a lot to gain in the negotiation...
door Joep | aug 22, 2023 | Uncategorized
The current agreement with your current supplier is approaching its end. There have been some challenges during the past period, and there’s a sense of unrest within the organization. What will you do now? Several options are available: 👉 𝗦𝗲𝗹𝗲𝗰𝘁 𝗮 𝗻𝗲𝘄 𝘀𝘂𝗽𝗽𝗹𝗶𝗲𝗿...
door Joep | aug 8, 2023 | Uncategorized
I sometimes observe a lack of understanding between customers and suppliers regarding the quality experience of the provided services. Customers don’t comprehend why certain service levels are not met, while suppliers keep bouncing incidents back due to missing...
door Joep | jun 16, 2023 | Uncategorized
These are the key focus areas: Define clear objectives Design tailored processes Automate where possible Drive adoption within the organization Measure and evaluate performance Continuously improve Invest in training and development Demonstrate the value...
door Joep | jun 15, 2023 | Uncategorized
Technology and business requirements are constantly changing. This can sometimes happen quickly due to external developments or evolving business needs. By understanding the content of contractual agreements, you can prevent inefficiency and minimize risks. Working...
