door Joep | aug 22, 2023 | Uncategorized
The current agreement with your current supplier is approaching its end. There have been some challenges during the past period, and there’s a sense of unrest within the organization. What will you do now? Several options are available: 👉 𝗦𝗲𝗹𝗲𝗰𝘁 𝗮 𝗻𝗲𝘄 𝘀𝘂𝗽𝗽𝗹𝗶𝗲𝗿...
door Joep | aug 8, 2023 | Uncategorized
I sometimes observe a lack of understanding between customers and suppliers regarding the quality experience of the provided services. Customers don’t comprehend why certain service levels are not met, while suppliers keep bouncing incidents back due to missing...
door Joep | jun 16, 2023 | Uncategorized
These are the key focus areas: Define clear objectives Design tailored processes Automate where possible Drive adoption within the organization Measure and evaluate performance Continuously improve Invest in training and development Demonstrate the value...
door Joep | jun 15, 2023 | Uncategorized
Technology and business requirements are constantly changing. This can sometimes happen quickly due to external developments or evolving business needs. By understanding the content of contractual agreements, you can prevent inefficiency and minimize risks. Working...
door Joep | mei 11, 2023 | Uncategorized
“I should be able to expect that…” is a phrase often heard when a customer and supplier have different expectations regarding the agreed-upon service. However, if those expectations were present, they should have been clearly described in the scope...