door Joep | feb 25, 2025 | Blogs
A well-designed target operating model (TOM) forms the backbone of a successful IT sourcing strategy. It ensures clear roles, defined responsibilities, and optimal collaboration between internal teams and external suppliers. With a TOM, organizations can better align...
door Joep | feb 12, 2025 | Blogs
Effective IT service delivery starts with a solid foundation. This includes not only ITSM processes but also IT organization, governance, reporting, and meeting structures. A well-defined IT Operating Model (TOM) helps align IT strategy and operations with business...
door Joep | jul 9, 2024 | Blogs
Daarmee wordt het ook tijd om de IT-contracten te checken, of rekening mee te houden wanneer nieuwe contracten gesloten worden. Er zijn er verschillende aandachtspunten om ervoor te zorgen dat je voldoet aan de vereisten en best practices van NIS2. We...
door Joep | jun 18, 2024 | Blogs
IT contract lifecycle management (CLM) has become a cornerstone for organizations aiming to keep pace with change and maintain a competitive edge. The essence of IT CLM lies in its ability to adapt IT contracts to support changing business needs, ensuring that...
door Joep | jun 11, 2024 | Blogs
𝗧𝗵𝗲 𝘃𝗮𝗹𝘂𝗲 𝗼𝗳 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗜𝗧𝗜𝗟/𝗜𝗧𝗦𝗠 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 Within IT service management, it’s important for organizations not only to maintain their ITIL and ITSM processes but also to actively seek ways to...
door Joep | mei 31, 2024 | Blogs
For ‘IT managers,’ it is essential to have a clear view of IT expenditures. Having control over costs and being able to predict cost developments enables organizations to act proactively, implement innovations, mitigate risks, and optimize investments....
