door Joep | mei 6, 2025 | Blogs
In any partnership between a client and an IT service provider, everything revolves around trust, expectations, and results. A clear IT service description with well-defined demarcation forms the foundation for this. Why? Because it prevents misunderstandings during...
door Joep | mrt 25, 2025 | Blogs
Service Integration and Management (SIAM) helps organizations effectively manage multiple IT suppliers. Instead of isolated contracts that do not align well, SIAM offers an integrated approach where all parties work together to provide seamless services. By...
door Joep | mrt 25, 2025 | Blogs
When it comes to IT sourcing, avoiding vendor lock-in is a key focus. Whether dealing with traditional, SaaS, PaaS, or IaaS services, companies that maintain flexibility in their contracts and technology choices can respond more quickly to market changes. By opting...
door Joep | mrt 25, 2025 | Blogs
IT sourcing offers organizations the opportunity to work more flexibly, efficiently, and innovatively. There are various models, such as single vendor, multi-vendor, and best-of-breed. Each model has unique advantages: a single vendor can provide simplicity and...
door Joep | mrt 25, 2025 | Blogs
Governance plays a crucial role in successful IT sourcing. Clear agreements on responsibilities, performance, and collaboration lead to better manageable contracts and higher service quality. An effective governance structure ensures that all stakeholders understand...