ASICS – Selection Manged Service Provider Microsoft365
We are supporting ASICS Global IT since 2020 with their IT sourcing strategy, sourcing selection processes and ITSM process improvements. In our approach we include the people of ASICS’ into our project teams to share knowledge and ensure continuity for the future. Next to the specific sourcing projects, we are helping ASICS’ as trusted advisor on all their IT sourcing challenges, market & technology insights and developments, and service improvements.
The supporting Microsoft applications including backup and restore functionality needed to be outsourced. Support and functionality has been implemented with the ability to support all regions of ASICS globally. Each region can add the managed service as part of their services towards their business. All this with maximum flexibility to be able to scale up and down services and volumes.
The activities consist of 4 phases;
- Managing the process to define the exact scope, transformation, migration and service requirements, service levels and management of the environment.
- Managing dialogue sessions (RFD) to validate and adjust the request for proposal (RFP) and creating a shortlist based on the dialogue session to send out the RFP.
- Supervising the selection process and making an objective comparison of both quality and financial comparison.
- Managing and validating contracting of services (MSA, DPA, GDPR, migration and service delivery & SLA documents)
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