Governance plays a crucial role in successful IT sourcing. Clear agreements on responsibilities, performance, and collaboration lead to better manageable contracts and higher service quality.
An effective governance structure ensures that all stakeholders understand their roles and fosters a culture of continuous improvement. Through regular evaluations and transparent communication, issues can be addressed early, and opportunities for improvement can be seized. Open and honest communication about expectations, risks, and performance strengthens collaboration and prevents misunderstandings. This ensures that all parties feel heard and work together on solutions that add value.
Companies that invest in strong governance and open communication see faster decision-making, fewer escalations, and higher satisfaction among both internal teams and suppliers.
👉 Do you have questions about an effective governance structure? Call us: 06-24865337
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